Appliance Repair by The Home Depot in Santa Fe, New Mexico

Easy to shop in with friendly sales help. I only wish there were a few more on staff as they do give individual care. If the small staff is assisting other customers, you will wander until one us free. Otherwise, it is a comfortable store to shop with decent stock.

When somebody in uniform walks by you, you stop them to ask for help and they tell you “I don't work in this department I'm just walking by” That's when you know there's no customer service culture in a team. Also, items are not tagged correctly.

Randi at the Santa Fe store is the best flooring salesperson ever. She has helped me with two flooring projects for rental properties, and with her advice, saved me thousands of dollars by understanding my actual needs, and recommending the right product. The last time, after looking at the samples I had chosen, steered me to a pallet of one of the products they had just put on clearance and was exactly the amount I needed for my project, and saved me about a thousand-and-a-half dollars just like that! She will give you real advice and not try to upsell you. Except she makes me want to go back for all my flooring purchases!