Appliance Repair by Carl King Energy Services in Dover, Delaware

We are under contract heating oil auto fill. They claimed to have competitive pricing but 1 month into it we found the price increasing immensely. Now, 9 months into our contract they are charging us DOUBLE what other companies are in the area. I am disgusted. This is bad business practice - loreing customers in with the idea they are “fair” and “competitive” pricing yet here we are. I'm incredibly disappointed in the customer loyalty. My husband emailed them and we are waiting to hear a response. I'll post a follow up, to inform prospective customers about customer retention, customer service, and how they value their customers. At this point, I am warning prospective customers to not sign a contract! I urge you not to sign with them.

My furnace was serviced by Daniel Hays . Mr. Hays was very efficient and answered all my questions. He showed me how to program my thermostat which was very important to me. I had forgotten how to do that. He is a pleasant man and I am happy with this service call.

My first time using your technicians to fix a problem with my heater - even though I've been a propane customer of yours for years! Daniel Hays and Jeff Meintzer arrived on time and went right to work after listening to the issues with my heater. They were able to diagnose and correct the problem and had my heat back working in short order. I could not have been more impressed with their knowledge and professionalism! Please pass along my thanks for a job quickly and expertly done.