Appliance Repair by Kunz Appliance Services Center in Harrisonburg, Virginia

Absolutely horrible! My fridge was under warranty and whirlpool assigned kunz repair to my service call. They came out and diagnosed the problem said they would return, but I never heard from them again and it's been a month. I have called multiple times and left multiple messages as has whirlpool warranty department and nothing. Avoid at all cause. If the service/warranty department assigns them to your service call, ask for someone else.

I used this place when the door handle on my fridge broke since it was under warranty. They said they would order it for me. I would call on occasion, the lady would rudely tell me it wasnt in and hang up. After 8 months of dealing with that, I contacted Maytag and they said the piece should have been in within 2 weeks and was never on back order and appeared to have never been ordered. They sent me a new piece and when I got it, I need the screws from the old piece. I asked Kunz for my pieces back and they said they had thrown everything away. Would never use again... would also never buy a Maytag if this is their only authorized service tech.