Appliance Repair by Rittenhouse Auto Service in Harrisonburg, Virginia

We had a tow bar installed on our Kia. Once install was complete a major vibration developed over the rear passenger tire. This is the same area as the muffler. I attempted to install a new absorber, but the old on would not come off. I sought assistance from Rittenhouse. I had the new part that they could simply replace the absorber, however, that wasn't the issue. The tow bar had a metal appendage that was vibrating on the muffler. Rittenhouse took the tow bar down and shaved the area down. In thirty minutes the repair was diagnosed, tow bar taken down, shaved and reinstalled. Problem solved! Great customer service and experienced repair technicians. Rittenhouse should be at the top of your list for auto needs.

These people know customer service and what it means to go the extra mile. I trust them to determine the best solution for an issue and I never hesitate that their prices are fair for the quality they offer. They are flexible with my schedule and always so nice to talk to! They will assist beyond what's necessary and that speaks volumes!! Thank you guys for your car service but mainly, your kindness!

Great people, great experience. They truly are always so helpful & kind. They've answered all my questions and gone the extra mile to check on things I'm concerned about. I can't say enough good things about them! Highly recommended!