Appliance Repair by Salem Appliance Repair in Salem, Oregon

I would give more stars if I could. Salem Appliance Repair gave me a Thanksgiving miracle yesterday . I always make the whole Thanksgiving dinner for my husband of 30 years. All of our family is from Texas to Florida. Thanksgiving Eve at 4:00pm my oven element caught on fire and broke. My Tturkey was in a brine soaking in the fridge for today. My husband jumped in his truck to go look for a replacement element. He called me from Lowe's and said this may not happen because of the age of our oven. He was heading to another place when I got on my PC and found 3 Appliance stores. Called the first one and their message said they closed early for the holiday. Then I called Salem Appliance Repair at 4:45pm. The sweet woman that answered said they may have the element but our oven was over 20 years, she said she would check. She came back and said the think they had wat we needed but would need to see the old element. I called my husband's cell and told him to head to the store. He said the traffic was horrible and he would get there as soon as he could, he was in South Salem and the store is on River Rd North. I called the store back to tell the my husband was on the way but it might take a while. She said they would wait. My husband got their at 5:45 and they had waited for him. Turns out it was the correct element and Thanksgiving happened just as planned. Happy Thanksgiving and thank you so much Salem Appliance Repair, you saved our Thanksgiving and we think this was a Thanksgiving miracle.

Very good service and would use them again.

Great experience with Tina scheduling my repairs. And perfect service from the technician Jesus. Salem appliance rocks!