Appliance Repair by Appliance Center in Forest City, North Carolina

I bought washer and dryer from appliance center and it was fine until I needed service on washer and dryer four months after I bought. My warranty of course ram out at three months. I called appliance center and was told i would receive a call that Thursday or the next if they couldn't fit me in their schedule. I waited a full month and called to be given attitude about how they were so backed up they didn't do calls repair calls any longer. I explained that maybe I should of received a call to inform me of that. Her response was ,"well we don't do them so if you want to bring it in them you can." Upset I told her you don't run a business that way I should have been told they didn't come out or wouldn't. She said well we don't so you can bring it in and well service. Do not recommend buying because they do not stand behind their word. When I bought I was assured they would service and while i get things change with businesses and policies if you promise to call and schedule a service call you should follow through or at least call and let customer know to not expect you. And you should never be rude when you and your company are in the wrong. I realize three company got their money and could care less if my machine runs now but seriously need explanation on how to build relationships with people.

I love this place. I have gotten a fridge and stove here 3 yrs ago. They are still working great. I love them . We also got a front load washer and dryer a yr ago. And they are great. The guys who delivered them were amazing. This is the only place I will buy my appliances from. Their prices are by far the best in town.

I was in a pinch and needed a same day washer and dryer for an affordable price and this ppace did not disappoint. The staff answered all my questions and showed me a wide range of products in my budget. I walked out a happy customer and the washer and dryer work great!!!