Appliance Repair by OC Electronics Services & Installation in Fayetteville, North Carolina

I called to set up a appointment to get a estimate, was told that they would be here after 5, he was a no-show. So I called back the following day and he came out and took a look and told me what I needed. And I was promised a written estimate in 2 days, well after not hearing from him I called him he again promised me a written estimate. So after a couple of days and not hearing from him I have been calling his phone, but he stopped receiving my calls. I would have much rather be told that he wasn't interested in helping with my project than to be lied to and avoided. I would not recommend this company to anyone.

Unfortunately my review is the same as others. I scheduled an appointment with this company on a Thursday for them to come out on Monday between 3pm - 5pm to look at my washing machine. I called at 4:30 and did not get an answer. The owner called me back. I told him I had an appointment and never heard from anyone to say they are on their way or anything. He told me there was no appointment and then proceeded to tell me he could come out. Then he told me that he see that I was on the appointment calendar but was unconfirmed. He tried to give me some far fetched story of how things became messed up by trying to indirectly blame it on someone else. He was the person I talked to on Thursday but he tried to deny it! Long story short, he arrived after my "SCHEDULED" appointment time and then wanted to charge me a ridiculous amount of money to fix my washing machine I can buy a brand new one for the amount he was going to charge me and he still charge me for the service call after being 45 minutes late. I would NEVER EVER recommend this company to anyone. He is a total rip off. Had I not called, he would have never came out, but still had the nerve to charge me full price for a service call. Not even willing to give a 10.00 or 15.00 dollar discount for being late, or wasting my time.