Appliance Repair by All Star Appliance Repair in Independence, Missouri

30 yr. old dryer stopped heating claim with my home warranty company....I placed the phone call and thus All Star called me to set up a time for the technician to look at the unit. After I thought about it more, I decided to just replace the unit instead of repairing a 30 year old dryer. I have to say though, All Star made every attempt to match up schedules with our working schedules...they were very responsive to our phone calls, they reached out to us as well to try and get the job completed. Their level of customer service although I made the decision to replace vs. repair was very impressive! So I greatly appreciate that!! Great to talk with over the phone. Customer Service is currently lost in todays world and I believe this company is making strides to uphold a great level of C.S. So, for that, thank you! If I need anything in the future for appliance repair, I'll certainly request them.

Renee and her team were wonderful to work with. She kept me informed the whole way through. She got the manufacturer to pay for repairs on our refrigerator when we didn't know they would even do it. Our repair man was on time, courteous, clean and fixed it right the first time. We couldn't be happier! We will definitely use them again, and do recommend.

This was a terrific experience. Kyle is a knowledgeable, personable, professional technician. My entire experience from phone call to fix was pleasant and worry free. Thank you to everyone who helped me.