Appliance Repair by An Expert Appliance Repair in Berea, Kentucky

Totally incompetent company. Sent a technician to replace a burnt out cooktop burner. First he checked the switch to make sure the problem wasn't there. It wasn't, but when he reconnected the switch, he mixed up the wires. Two weeks later, the burner on order arrived but it was the wrong part. Ordered again, finally replaced the burner, but it only worked on maximum heat, nothing in between. When I called them to have them come fix the problem they never solved, the receptionist told me that she is "new", and that they no longer service my area - which is about 10 miles from their location. Eventually I had a technician from a different company come in, and he discovered the incorrectly connected switch, which caused the burner to not work properly. Typical case of business that needs to be shut down.

Worst customer service EVER. Went into a vendors mall and purchased a washer with a 30 day warranty sticker. Got it home and water flooded my laundry room. So me and my pregnant wife got to spend the evening on our knees cleaning up water after working a 12 hour shift. Not to mention the hassle of hauling it home, taking the old one out and installing this one. I call the vendor the next morning after returning the washer and he agrees to refund my money. After waiting 4 hours, he finally shows up. Only to inform me that He only refunds the price of the washer and the sales tax was just a loss. Then he proceeds to tell me that the new washer I purchased brand new from lowes was a piece of junk and I would be replacing it soon. Long story short I cussed him til a fly wouldn't land on him, and made sure he knew he was the worse person I've ever done business with... wouldn't recommend this man to my worse enemy!! Stay away, complete rip off!!

Great service and fair price's, I will definitely be doing more business here.