Appliance Repair by Rich’s Appliance Repair Service in Pensacola, Florida

Rich is fantastic !! He Is worth his weight in GOLD! Fantastic problem solver and a nice human being !!

Honest , old school approach. I called him on Saturday as I was looking to buy a part to my dryer that had been “repaired “unsuccessful 3x by another company and after much frustration to my husband and myself we took it part ourselves and just needed parts. Rich spent about 20 min on the phone with me trouble shooting my issue and made sure I knew what parts I needed to order even let me send him pics to make sure we were talking about the same thing. He could have totally charged me and arm and leg or just blew me off after my request for parts but he didn't he went the extra mile and gave me outstanding customer service. Total class act if I have any appliance repairs in the future I will not hesitate to call him

My washing machine broke down late last night and when the people that I bought it from wanted to charge me almost what I paid for it used and also said their policy had changed that they needed to pick it up bring it to their place diagnose it and then bring it back to me I was dumbfounded ! Meanwhile I had told them that my clothes were still in the washer as it would not go past the wash cycle! They said they would have to bring me a loaner washing machine I'm not kidding and would not have a truck to be able to get to my house till after 3 p.m. ! This was a bit much for me so I went through the phone book to see someone close and I decided on Rich because of his reviews ...this was a Saturday morning, by the time I spoke to him it was getting close to noon. He spoke to me directly when I called and let me know he could be there by 2 p.m. and he was! He was knowledgeable courteous and prompt! He diagnosed the problem quickly and had my washer up and running in less than an hour! All I needed was a new lid switch! There are still good honest people in business!! Oh and he also gave me advice about another Appliance at no charge! I am so glad the other place "changed their policy"because they we're going to charge me three times as much! It was a pleasure to do business with Rich Enders ! He sure saved the day in my book! I would highly recommend him for any repairs you might have. He does all kinds of appliance repairs on all major brands and he's licensed and insured! He also gives a warranty which the other place did not. Thank you Rich!