Appliance Repair by B&G Appliance in Salem, Oregon

The first meeting, the contractor did not attend to all of the issues I had requested. The next time he came, was much better, however was not able to find the solution. Before pushing refrigerator back in, he pulled the tape off of the water line, which was keeping it from sagging. He pinched our water line, and we didn't have water or ice after he left. I called company and they told me I should pull refrigerator out and check to see if they had forgotten to turn the shut off valve to water line back on. There was no shut off line, however I saw the water line had been pinched and water was leaking from a hole that was punctured when the refrigerator was pushed back in and the water line bent. I called the company and they refused to take any ownership of the problem they had caused. Then they told me since I had not left it the way it was, that I had no proof they had done that. I was frustrated, but they still had not finished the work order for the microwave and the oven. They told me that the parts were allready ordered, so I decided to continue with their service until the other projects were completed, which was 2 weeks away. When the appointment arrived, they no showed. I called them to follow up and they called me back to say they would not be coming. They could have at least called to let me know. Instead of wasting my time for 2 weeks while I waited and made arrangements to have someone meet them. Poor company, would not work with them ever again.

B&G did repairs on our microwave fix electronic readout on front and refrigerator fix ice maker and did an excellent job. He seems to have much experience and reliable expertise.