Appliance Repair by Appliance Masters in Milwaukee, Wisconsin

I've had appliance Masters repair my 20-year-old range 20-year-old washer and a 20-year-old dryer never had a problem after they fixed it great technicians polite knowledgeable were within the timeframe each occasion highly recommend calling them for any of your whirlpool appliances the girl in the office was very pleasant

Buyer beware!!! Filed a claim through Kitchenaid for a repair and was assigned appliance masters north. They came out and needed to order a part. Called back to check on the status and was told it's usually a few months for that part. Fine. What's not fine is calling back to check on the status after that time period and being told they'd check on the status and then wouldn't call back. Called again, told the same thing. Called again and got voicemail, left message, no reply. And again. And again. And again. I suspect they forgot the order and decided to just ignore me. Finally got fed up and called Kitchenaid directly. They called appliance masters and someone answered right away. They told the lady from Kitchenaid that “they assumed we were getting a new fridge.” Of course they never called either me, my husband or Kitchenaid with that thought. They just ignored us. Pathetic. Own up to your mistakes, don't just ignore your customer.