Appliance Repair by Sears Hometown Store in Chippewa Falls, Wisconsin

Had floor models to sell but had to wait for them to ship from other area. Just generally annoying. If I wanted to wait I would order online, which is what I did from someone else for less money. Guess their loss and my gain.

Needed a simple Craftsman mower replacement blade. Website stated they were available and luckily on sale. Could not find one at the store, however, but finally cross-referenced to another number. The sale price was from another store in another part of the country despite putting in my current zip code. Bought blade at full price, found out it was not correct. Took my original blade in and matched it up. Price was less, but unfortunately, no refund of difference was possible they said. What?!? The experience was awful. Website does not give accurate info, process does not allow fixing their errors. Next blade gets ordered on Amazon where it'll show up the next day and be correct. If not, order will be corrected instantly, re-sent, and money adjusted without hassle. There's a reason why Sears is losing the battle, they aren't fighting.

Nice variety/good selections for a smaller store