Appliance Repair by Northwest Comfort Systems in Auburn, Washington

Larry came to service the furnace in a home we just moved into. We used Northwest Comfort systems in the past and were happy with their work. Larry told me I needed a new furnace because the heat exchange unit was cracked and using the furnace in such condition would be dangerous due to carbon monoxide emissions. He sent us a quote for the job. I also had a 2nd quote from another vendor who found no problem with the heat exchange units. I had another independent inspector look at the furnance who also found no problems. The 2nd company installed a new furnace for us after going without heat for ten days. This company left me with the three heat exchange units from the old furnace They did not show any cracks. I still have these in my possession. I suggest that you get a 2nd opinion if Larry suggests a new furnace based upon a heat exchange unit crack.

Very happy with the service we received from Larry and Rhian at Northwest Comfort Systems. Our furnace quit working the first weekend we received snow. of course it had to be THAT weekend! Larry came over and kindly explained in detail what needed to be done and what furnace he would recommend. A few days later Rhian came over and installed the new furnace and brought a couple other things up to code. He was very professional and made sure I understood all the details about the new thermostat before he left. If you're looking for great service at a good price give them a call!