Appliance Repair by Supreme Appliance VB in Virginia Beach, Virginia

If I could give it negative stars, I would. They were assigned to fix my fridge by the warrantee company in December. They troubleshot by PHONE instead of coming out to check it and ordered two parts that took 6 weeks to come in. They replaced those parts and immediately left without verifying that it was working. Then, what little was still working in my fridge, completely broke. They again diagnosed by phone, ordered another part that took a couple weeks and swapped it out and promptly left again. We repeated this process FOUR times. They refused to call the tech support line like the warrantee company has demanded, they ignore our calls, fail to show for appointments without any communication, and overall do shoddy work. On top of that, they suddenly changed the name of the company to "Wall to Wall Appliance Repair" without informing the warrantee company that contracts the work to them. Something fishy is going on and I wouldn't be surprised if they just up and disappear with no notice to current customers.

Terrible service, Not dependable at all .bunch of ignorants. Do not hire them ever

Great service and help. The service received was that of times gone by. This is not a big box store but a great mom and pop ran business. They had what I needed at a great price that also came with advice.