Appliance Repair by Golden Appliance Parts & Service in Fredericksburg, Virginia

My GE oven stopped working, and I called Golden Appliance. Sam, the Technician, showed up on time early in fact, and quickly diagnosed the problem. A new fan was ordered and installed. Sam was very knowledgeable, and personable, and took the time to talk about appliances in general as I was thinking of replacing my dishwasher soon. One of the best parts of this experience was that I received texts regarding Sam's arrival. I have had so many companies just not show up with zero notification. This was a great experience, and I will use Golden Appliance again when I have appliance issues.

Was referred by Sandy's Appliance do to them under construction so that was nice of them I showed up on Saturday at 11:30 right before they closed and Johnny was very helpful and trying to see what was wrong with my microwave we deciphered what was wrong however he then showed me that they have microwaves for sale at a very decent price, bought it got it home got it installed it works great very pleased and I just wanted to say thank you so much for the wonderful service and we will definitely call you again if need be!!

UPDATE. Please read all. The owner Sam called me and after discussing what happened offered to refund my money. Nice, honest man to deal with. Appears to have been a problem with repair tech only. I appreciate his follow up and honesty... will consider using them again because of his actions....................Called for Microwave oven problem. Over the counter microwave. Called in with problem and model number. Sent tech out a couple days later. He quoted about 700 in parts for a 235 dollar microwave then charged 100 for what could have been handled by a quick phone call. I wouldn't recommend unless you have a high end appliance. Wasted time and money.