ARS / Rescue Rooter Richmond Ratings
About ARS / Rescue Rooter Richmond
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ARS / Rescue Rooter Richmond Working Hours & Phone & Addresses
 | Address: | 12916 Old Stage Rd, Chester, VA 23836, United States |
| Phone: | 18047687616 | |
| Website: | arsrichmond.com/ | |
| Working Hours: | Sunday: Open 24 hours Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours |
| Latest Testimonials | |
| James Noah | I've been using ARS for a year. They recently installed a heat pump in my home. Their sales person Randy was professional, friendly, and knowledgeable. I originally had them in for a furnace repair and hadn't intended to upgrade, but Randy did his job, sold me a system, and cut me a deal that was discounted so much, I have a hard time believing that they made money. Installation was fast, competently performed, and I couldn't be happier with the courtesy I experienced from the technicians, Mark and Jed. Mark even installed a new thermostat on my downstairs system. Thank you, Gentlemen. The whole process suggests that they genuinely care about their customers. Highly recommended! |
| Michael Kim | Removal/installation of hot water heater was smooth. Logan was very polite. Work area was left in a clean condition. |
| William Hicks | Late Saturday night my water heater rusted out an dumped 50 gals of water into my home. I rushed home from North Carolina on Sunday and went right to home depot to set up a water heater installation. I was helped my an employee and because it was after 12 I was told that my installation would be done the next day. At 8am the following day I call ARS to confirm that someone would be at my home to install a water heater that day. They said some one would arrive between 12 and 2. No one showed up. I called them back, whoops they miss keyed the entry but don't worry, someone will arrive by 4. No one shows up. I get a phone call from a guy who says that he was supposed to call to set up an appointment but there was no way it would be that day. we work in hot kitchens, day 2 with no showers. I told him that we have to get to work and he assures me that they will be there by 11am. No one shows. I call and ask for a manager, he apologizes and tells me a tech is on the way to my house. He told me that he was sorry and that he is going to make it right. He also said he would call or text me to make sure the tech was there. The tech and water heater didn't arrive until 1:40 and the manager never called me. They said the call center was in a different place and the girls there always make promises they cant keep. I paid 1400 ARS employees where quick to agree that 2 pipes and a plug is a quick job to cost that much to have a same day installation that took 3 days. I am beyond disappointed with my experience. I was lied to, jerked around and over charged. |