Appliance Repair by The Repair Guy in Chesapeake, Virginia

THE nicest guy. Called him early afternoon, he was here 3 hours later. Was willing to show us how to fix it so as to not charge us. We let him do it, paid him, and received his card that will be our go to for ANY repair. Wonderful to my daughter, very kind and professional. HIGHLY recommend using Marcelo as your go-to repair man.

I rate this company very poorly. I would not give him one star out of 5. I hired him to repair my washer. The washer was leaking water. He told me that the door need to be repaired. He was able to find a used door so he took off the original door and replaced it with a used door. After the door was replaced, the washer began to leak again. After calling him numerous times, he refused to come back out and look at the washer. I quickly disputed the charge on my credit card and I hired another company to do look at the washer. They discovered that the door was not the issue it was the "boot" that had a hole in it and this was why it was leaking. I spoke with Marcelo and asked him to come back and put my door back on and take his off and he refused. DON'T DO ANY BUSINESS WITH THIS MAN!!! He is very nasty and very unprofessional and obviously he does not know what he is doing. The attached picture shows how he left my washer. He should not be conducting business anywhere.

I just had the best experience ever with an appliance repair! My refrigerator quit. Marcelo came same day and is amazingly personable, friendly, trustworthy and extremely thorough!! He had the needed part on his truck and fixed it on the spot. Ill keep his card forever! He has my highest possible recommendation!