Appliance Repair by Cocoplum Appliances in Essex Junction, Vermont

Excellent! Our 12 year old oven stopped working suddenly. Jim spent 15 minutes on the phone in diagnosis and suggestions. What he suggested worked-- the oven is now working and we avoided a service call. We'll be sure to shop there when we need a replacement! Another reason to "shop local!"

We purchased a range hood with Shannon's help...GREAT service. When the special order came in damaged 2 times Shannon switched our order to a more expensive model at no extra charge. I highly recommend Shannon and Cocoplum for great service and expertise.

Fantastic experience at cocoplum this week. Prior to going one employee shannon spent almost 45 minutes on the phone with me talking through ranges choices. I had already talked to many of the other local appliance places and the people at cocoplum knew VASTLY more than everybody else. When I went in person the next day, sales person spent almost an hour and a half walking me though all my options, pricing them and looking for deals. Also, don't be fooled into thinking that their prices are higher because they carry some of the high end brands. Most of high end ranges are price locked from the manufacturers and cocoplum quoted me the exact same prices as places like AJ Madison. I will absolutely being all my kitchen appliances from cocoplum going forward.