Appliance Repair by C.A. Wilson Appliance, Electronics & Mattresses in Waxahachie, Texas

Was in need of an upright freezer, found one online from Fry's in Arlington. Lowe's and Home Depot would not price match outside of Waxahachie. C.A. Wilson's never hesitated to match. My new freezer will be delivered in 2 days. Thanks for your willingness to make not only a sale but, a customer.

My purchase of a dishwasher was as smooth as ever. My salesman was very respectful and not pushy. The scheduled install was done promptly by a stellar employee who was incredibly efficient and thorough, all while respecting my home. Product was in perfect condition.

I purchased a brand new Frigidaire model FFHB2750TS6 manufactured on 01/19 from CA Wilson in August of 2019 because they promised a quicker delivery than the big box stores. I specifically wanted a duel ice maker fridge for our large family. I selected the fridge and set up a delivery date. On that date the fridge was delivered, however, the salesman neglected to tell me the bottom ice maker would take another week or two and require an install date when it came in. The fridge worked fine until the bottom ice maker was installed, after it was installed the bottom freezer door would not close properly and as a result the ice maker would thaw ice and cause build up in the bottom and side of the freezer. I called for a repairmen to fix it and the first attempt to the freezer door repair worked for two weeks and started doing it aging. I called again and another repairman came out and said the door rails needed to e replaced and that he would order them to be installed at a later date when they came in. A week or two later they cam in and the problem was resolved with no further problems. Finally everything is installed and working as intended for 2 months or so and the upper fridge door ice maker stops working, we were getting water, but no ice. I call and they send a guy out and he says the line froze during the install of our Water Softener/conditioner and thaws the line and we have a fully functional fridge again. One week later the fridge ice make quits again and I call and speak to Justin on a Tuesday morning, not the normal lady April that has taken most of my calls previously 5 at that point I believe and I request a Friday appoint for family convenience and Friday comes and I get no call all week about an appointment time so I call Friday at noon and the April says there was no service call set up for me for Friday and the next available appointment would be the following Monday. I explained that was unacceptable because Justin told me Friday and requested her to talk it over with him and work out a way to honor his words. April called me back and was able to work it out for someone to come out Friday afternoon after all! From my experience I would say go to the big box stores! and not CA Wilson. If problems continue I will be exploring the refund option, not an exchange.

Was in need of an upright freezer, found one online from Fry's in Arlington. Lowe's and Home Depot would not price match outside of Waxahachie. C.A. Wilson's never hesitated to match. My new freezer will be delivered in 2 days. Thanks for your willingness to make not only a sale but, a customer.

My purchase of a dishwasher was as smooth as ever. My salesman was very respectful and not pushy. The scheduled install was done promptly by a stellar employee who was incredibly efficient and thorough, all while respecting my home. Product was in perfect condition.

I purchased a brand new Frigidaire model FFHB2750TS6 manufactured on 01/19 from CA Wilson in August of 2019 because they promised a quicker delivery than the big box stores. I specifically wanted a duel ice maker fridge for our large family. I selected the fridge and set up a delivery date. On that date the fridge was delivered, however, the salesman neglected to tell me the bottom ice maker would take another week or two and require an install date when it came in. The fridge worked fine until the bottom ice maker was installed, after it was installed the bottom freezer door would not close properly and as a result the ice maker would thaw ice and cause build up in the bottom and side of the freezer. I called for a repairmen to fix it and the first attempt to the freezer door repair worked for two weeks and started doing it aging. I called again and another repairman came out and said the door rails needed to e replaced and that he would order them to be installed at a later date when they came in. A week or two later they cam in and the problem was resolved with no further problems. Finally everything is installed and working as intended for 2 months or so and the upper fridge door ice maker stops working, we were getting water, but no ice. I call and they send a guy out and he says the line froze during the install of our Water Softener/conditioner and thaws the line and we have a fully functional fridge again. One week later the fridge ice make quits again and I call and speak to Justin on a Tuesday morning, not the normal lady April that has taken most of my calls previously 5 at that point I believe and I request a Friday appoint for family convenience and Friday comes and I get no call all week about an appointment time so I call Friday at noon and the April says there was no service call set up for me for Friday and the next available appointment would be the following Monday. I explained that was unacceptable because Justin told me Friday and requested her to talk it over with him and work out a way to honor his words. April called me back and was able to work it out for someone to come out Friday afternoon after all! From my experience I would say go to the big box stores! and not CA Wilson. If problems continue I will be exploring the refund option, not an exchange.