Appliance Repair by Trenchless Replacement Specialists in Odessa, Texas

TRS is absolutely amazing! Customer service is their top priority. AZ is incredible. Will recommend them over and over!

I have stars because Alan and Charlie tried to be helpful, I called because I thought I had a slab leak Alan came out and determined it wasn't a slab leak and in the process of looking for the source he busted my galvanized water line which will cost me 2500.00 for them to fix so they fixed it. The next week Charlie came to finish fixing the piper that they busted. Called Steve he assured me Aaron would come that day and run a camera to look for the leak, well Aaron never came. Today they sent some guy named Joey who was rude and unprofessional. When I told him I would just call Steve he told me I could call Steve all day long but I was the rude one for refusing to pay when the original problem still hasn't been fixed. He said he was there to run the camera and collect payment for the work that was already done. I said “ you mean for the water line you guys busted?” His answer “ it's your waterline not our fault it busted”Really?? He then tells me he will take payment over the phone or come to my work. Yeah I think not. Then tells me he will go back ti his office and look at the video on a big screen and call me back. Well it's 7:44pm and not a word from them. After reading the reviews I had such high hopes for this company, so disappointed they turned out like every other company.