Appliance Repair by Intelfix Appliance Repair in Houston, Texas

Had to use them with our home warranty company that was nothing short of a six-month nightmare. Our high end stainless steel kitchen aid 1000 model less than 2 years old .. suddenly the upper rack broke and would not stay in place. Our terrible home warranty company sent out Intelfix and again the only thing was wrong was the actual rack in our beautiful dishwasher broke nothing else. We just needed a new rack but they proceeded to take apart the entire machine constantly and destroyed it over a period of several months because we were stuck with our home warranty company. Who takes apart a motor when the upper rack is just broken? Once they touched the machine it never operated correctly again. it made horrific noises, they put in new control panel, new motors WHICH IT NEVER NEEDED!!! FROM THE FIRST DAY THEY TOUCHED IT IT WOULD NEVER OPERATE AGAIN CORRECTLY OR SAFELY! In fact we couldn't run it for fear it would burn down our house. THE NOISE IT MADE IF YOU ATTEMPTED TO TURN IT ON SOUNDED LIKE A CAR WAS GOING TO BLOW UP. We ended up having to get a brand new dishwasher all because of them. They visited us multiple times attempting to " work on the machine "when they only made it worse every time! they even threw away the insulation that wraps around the machine that keep it quiet pretending that we wouldn't notice. However there technician just put it in our own trash for us to discover. I am writing review over the correct company because I have every invoice from them. I stress we would have stopped using them after the very first visit however we were unfortunately held prisoner by the Home warranty company that refused to let any other contractor service it.