Appliance Repair by Sears Appliance Repair in Georgetown, Texas

I was disappointed that Sears no longer does any kind of cleaning with their service warranty otherwise I would have given 5 stars. Won't be renewing my service warranty once it expires next year.

My valve cover was leaking oil on my riding mower so it was smoking. Had Sears come fix it. After using it once still seemed smokey. I figured it was oil still burning off. Got worse after another use. I used it again and then looked to verify it was still the same issue and leaking from the same place. I didn't call them back asap, I finally called about 3 months after to tell them. Now they don't service my brand anymore? Gave me another number to call but I've already been bounced around, I don't want their help any more. Looked at the issue myself and the gasket was not placed on correctly. The tech tried to replace the gasket without removing the manifold so the gasket was not seated straight on the bottom side, due to the forced angle. It's an 8 gasket. A competent tech could have done the job right in about 30 mins. They charged me 200 for this service that I now have to redo myself, for 8 and 30 mins. I hope this post helps your service decision!