Appliance Repair by Fort Worth Air Conditioning Co. Inc. in Fort Worth, Texas

We live in Fairmount, in a super old home with occasional old home problems. Sonny went above and beyond to help our leaky A/C. We called him Sunday and he was at our house Monday. Very punctual and professional. Would recommend to all.

Above and Beyond! When we purchased our home 4 years ago the inspector failed to notice two things. That the previous owner built the upstairs around the downstairs unit and that they did not put enough returns for the upstairs unit. As a result anytime I had a AC company come out they would tell me that if the unit for the downstairs ever died it was going to cost me a fortune to have it removed and have the unit put back into another spot. So two weeks ago when we had the warm weather my worst fear happened. The AC died! Like dead big time. I called all the other big name companies you see on TV and they came out and gave me a quote. One group even said they would have to open my roof just to get access. Just like they all said, it was going to have to cost me a ton of money.....that is until I called Fort Worth Air. James came out and looked at the system. He agreed that it was dead but he did not agree that it was going to cost a fortune. We also looked at the upstairs as he immediately realized we did not have enough returns. The best I could ever get the upstair to be on a day when it was 80 was like 76 degrees. He discovered that not only were there not enough returns but the unit was undersized. He stated that moving the downstairs unit would not be a problem because they could extend the supply line using duct board. As you will see in the pictures the duct board is a work of art. I personally watched James measure and build the duct by hand in my garage. I took pictures which you can see how good it looks. The other thing I found impressive is that Sunny the owner came out personally to go over James suggestions and made some improvements that reduced my total cost. For as much money as I was about to spend the other guys owners didn't come out. The install team that worked with James were very professional and very polite. The day they completed the upstairs it just happened to be 82 degrees outside. They were able to get the upstairs to 70 degrees. For the first time my kids actually wanted to stay up there. I wish I could give more than five stars to this company because they did what they said they were going to do and the workmanship is incredible. Oh and I was able to replace both units for thousands less than the other guys bid on just replacing one.

Sonny was very professional and helped walk me through exactly what issue was, My issue was related to a smart thermostat and programming. He was nice enough to double check my units just in case and helped me reprogram the thermostat to the correct items.