Appliance Repair by Rent-A-Center in Alice, Texas

My mother bought a couch from them. They claimed they sanitized and cleaned for all bugs and anything in the couch. They totally forgot about the ottoman that went with the couch and we had found 2 nests and live beg bugs. They claim that it wasn't from them but it has to be. It's the only “new” thing that came into the house and no one comes over. Only person that was getting bit was my mom as she's the only one on that couch. They have been nothing but rude and refusing to take blame for their mistake. Do not buy from them unless you want to take the risk of dealing with highly unprofessional individuals and of course if you want your very own bed bugs.

There were bed bugs in the couch I bought and they refused to pay for treatment. Very unprofessional and rude. They say they sanitize the furniture but obviously it doesn't work!

The atmosphere at this Rent a center is awesome! Especially an employee by the name of Tabitha her customer service skill are amazing you truly feel like she cares about you not just the sale and that's what makes you keep wanting to go back to this location. If you want to be treated great please go by this location they won't let you down. They also had select queen mattress for as low as 75 come on you know that's a great price stop by and check out what deals you can find.