Appliance Repair by Allen’s Air Care, Inc. in Smyrna, Tennessee

Allen's Air Care did an exceptional job with my heating and air unit. They were prompt and worked very quickly but effectively at my house. All of the workers were very nice and kept me updated on everything. I worked specifically with Steven, and he was very personable and willing to answer any questions I had in a very timely manner. I would 15/10 recommend their services to anyone!

Initially contacted this company to fix a heating unit. Unit didn't get fixed yet they still charged a service fee the first time so called a second time. Few days later the same problem arose called them again statin I still had the same problem charged yet another service fee so they continued to blame the nest thermostat say it was the problem. 300, 2 service fees, and a brand new thermostat later I'm still experiencing the same problem and all mike wants to do is point fingers and play the blame game instead of stand behind the company's work. You could say I was a tad irritated. When it comes down to it I don't recommend this servicer and when the time comes to replace my almost 20year old unit in the spring they won't be getting the work.

I have been using Allen's Air Care since 2005. These guys are great. Would highly recommend them for any of your heating and cooling needs. Recently when it got warmer, I made the transition of switching from heat to air, on a Thursday and noticed my house wasn't cooling. Called Allen's first thing Friday morning and a technician was at my house by 9 am. He gave me the bad news my compressor was grounded and it was time for a new unit. By that evening Steven showed up, gave us some options on a great American Standard product. And by the following Tuesday my brand new unit was installed. I didn't even shop around even though I had friends who had a “guy” because the level of service that Allen's Air Care has provided me over the years, I didn't hesitate to keep my business with them. The entire team is awesome, very professional and genuinely cares about your comfort. Highly recommend reaching out to Steven for any of your home comfort needs.