Appliance Repair by Brooks Auto Repair in Pulaski, Tennessee

Words cannot begin to describe the appreciation I have for Derrick and the Brooks Auto Repair staff. I live in Winston-Salem, NC and my son attends Martin Methodist College in Pulaski. In the Spring of 2019 while visiting the college before he committed to attend there, I was driving by and stopped by Firestone to ask about services in case my son needed automotive repairs. Firestone told me they mostly dealt with tire related repairs but suggested/recommended Brooks Auto Repair. I went up the street to Brooks Auto Repair and went inside and introduced myself and explained I was looking for a repair shop for my son to utilize when he started college. I was immediately introduced to Derrick and staff, and they gave me so much comfort by telling me they assist many students at the college and work with other parents. As we were leaving, my son did not understand why I wanted to stop to introduce myself and I explained I wanted to network and find a reliable repair shop that he could go to if he had car problems, and so they would know us. Well about 3 weeks ago, my son called and on his way to bowling practice in Columbia, the temperature gauge went to the top and when he arrived in Columbia, there was no anti-freeze in the radiator. I understood this was a new teaching experience for my son, so I called Brooks Auto Repair and spoke with Derrick. When I advised him who I was, believe it or not, he remembered me stopping by his shop last Spring!!! They were very busy that week, but the staff at Brooks Auto Repair worked my son's car in during a week they were only working 4 days. We had the car towed, I was advised the radiator was bad, and they recommended replacing the radiator and thermostat. The Brooks Auto Repair staff had my son's car completed before they closed on that Thursday. They stuck by their word and kept me informed through the entire process. My hope is to get to Tennessee before the school year ends so I can stop by and personally thank each staff person at Brooks Auto Repair but in case I can't get there until next semester, I wanted to post this appreciation review. For parents who will have children attending school at Martin Methodist College, or any other area schools, rest assured that you will have a friend and competent mechanics that will care for child's vehicle at Brooks Auto Repair!!!! To Derrick and the staff of Brooks Auto Repair, I salute each of you and appreciate all that you did to assist me!!!

Great people.

Brooks auto is clean and good people try there best to not over price you on repairs.