Appliance Repair by Bernina in Stitches in Johnson City, Tennessee

This was the first time I had been in a quilt shop and I had a wonderful experience. They were very well staffed and greeted me as soon as I walked through the door and someone was available to help me the entire time I was there. Their selection is great. I found the fabric I needed for the project that I am working on and a couple of more goodies for inspiration. The ladies are passionate, helpful and excited. Now I've got to get back to piecing this quilt top with the gorgeous jelly roll I picked up while I was there.

Staff are always very friendly and very knowledgeable. Have went above and beyond on several occasions when problems were encountered with sewing machines. Very encouraging and supportive staff when family is learning to sew. The store also has a great selection of fabrics for your next project. Highly recommend.

Very nice place. Set up nicely. Went in to ask questions about an embroidery machine, and received some of the best customer service I have seen in a long time. I was shown several machines, received a demonstration, pamphlets and prices. I was told that when I buy a machine I will get hands on training too. Excellent customer service before and after a sale. Fabulous!