Appliance Repair by The Honey Do Service of Bristol, TN – Handyman & Home Improvement in Bristol, Tennessee

Since the new owners have taken over I'm very disappointed. I made an appt over 2-weeks ago for an estimate. I was told at that time absolutely the appt could not be for Thurs 11/7. I made the appt for Wed 11/6 @ 10:30a. They called and rescheduled for Thurs 11/7 which I was shocked? After being told could not happen. At 10:45a on Thurs called the office, the estimator was in Richmond he could be here by 2:30p. No one from the office called to check make sure it was ok. Will never use again. Poor customer service.

Tried using they're services to put in a window ac unit. Was told they would be here Monday to do an estimate missed half a day if work only for them to call and reschedule for today Wednesday took today from work sat here all day no one shows so I called them to ask when someone would be here was told they would call me back in a few minutes, an hr later I call and was told she would let me know what time my appt was for tomorrow I said no my appt was for today again was told she would call me back again I had to cal back after an hr only to be told they're was a miscommunication after it being made seem like I made this date up in my head and was told I would have to wait yet another day to have this installed so I would have to call of work for a third day and they were still going to charge me the same 120.00 to screw something into my wall when I've missed 3 days of work. Always heard such nice things about them but in my experience they are horrible and I wouldn't recommend them to anyone. They completely wasted my time.