Appliance Repair by Complete Heat and Air in Easley, South Carolina

Complete Heat and Air were punctual after I called for and appointment. Michael Hall in sales was my first contact, he listened to my needs and understood my expectations. He measured my home to ensure proper sizing of my new unit. He promised me he would genarate an estimate with three options. He delivered a very easy to understand estimate with the options side by side for easy comparison. This made it easy for me to make my decision. His price was in the middle of two other reputable companies so he knows his market well. Next I met Corey, the install manager. Corey was very helpful in keeping me informed and was easy to work with. He also came by late on a Friday to tie in gas line after meter was installed by gas company. Nick and Joey, the technicians were easy to work with and did an excellent job. The scope of work was not just a remove and replace, it was complex, Joey ran new gas line in from new meter location, added a T for a new tankless water heater in the future and a manifold with five outlets for other future appliances. Nick at 22 years of age definately does work of a seasoned technician, I say this because I have been in the remodeling field for over 35 years and was very impressed with his craftmanship. He installed the equipment inside and outside. He also installed a digital thermostat and ran new refrigrant, condensate and electrical lines throughout. Both Joey and Nick ran all new duct work including new boots and vent covers. The returns were all metal and flex lines, unlike the original installation that ran between joist, plywood and drywall. Complete HEAT and AIR and their staff met and went beyond my expectations in quality, price, punctuality and professionalism. I know who will be updating my second unit. Keep up the good work guys!

Shannon, Chase and Steve serviced my furnace and did some work for me. They were pleasant, polite, professional and informative. I am so impressed with this company. They come when they say they will be here, call when they are on their way and their prices are reasonable. I am so glad I found them.