Appliance Repair by ER Lighty Co. in Middletown, Pennsylvania

Never an issue with this business. Always treated us fairly. If a repair will cost us anything, we're given a quote first then we decide to go with it or not. The previous owner of our house employed them and we'll continue to do so.

I recently had Geo thermal,well and plumbing issues. I sought out a highly reccomended contractor and hired them. They came out and told me what I needed. Long story short. I let them do the work and I signed a HVAC and plumbing contract with them .The work was unsatisfactory as well as unnecessary. They pretty much told me they've done all they could do for me. Leaving me no other choice I searched for another contractor. I called E.R. Lighty through a recommendation from a customer of mine. They came out the same day. They pulled my well pump and found the problem,fixed it and had me back in service the same day. They also found my pressure tank was bad and a few other problems created by the other contractor.i specifically told the other contractor that I thought there was a pressure tank problem. They said nope it was fine. E.R. Lighty also took care of my problems over the Christmas Holiday. Needles to say I am so pleased with E.R. Lighty. They are my new plumbing,well,HVAC contractor. They are very knowledgeable and the owner is actually a worker. Jason and Missy and Tom and the whole crew are a class act. Thank you for treating me like I am your biggest concern when I am having a crisis

Had an element replaced, and was charged 427 for the part and labor, this seems expensive for an element replacement, but I agreed to it which is not their fault . The issue I had is the initial quote I received was 516 which included the callout cost. When I called to service an appointment I was told that the callout fee would be waived if I agreed to have them do the repairs. The fact that I had to ask the repairman why the callout fee was still included in the quote and that I had to let him know I was told that it would be waived before he removed it from the quote suggests some dishonesty on their part to make a few extra bucks.If I hadn't said anything I most probably would have ened up paying for the call out and repair. Also,on the invoice they stated "N/A" for warranty on parts and labor, therefore if something happens in the next couple days they aren't liable. Otherwise I thought the service was fine and the element replaced is currently working .