Appliance Repair by Expert Appliance Services in Sunriver, Oregon

This review is based on lack of communication by Rod, with Expert Appliance in Sunriver. He did excellent work to repair our appliance. He was professional and helpful in person. Unfortunately, Rod is not good with other forms of communication. He did not show up to the first service call he and I scheduled. Although I told him I had to travel 30 miles to meet him at the home, he did not even contact me to tell me he would not come. He came to the second service call we scheduled. He did good work. Following his service, I left several messages and texts asking him a simple question and requesting a yes or no response. It has been months and he has not returned my inquiry. I need a yes or no answer about his visit, that is all. I rate Rod with Expert Appliance based on his lack of communication, not on his service in person. He did great work and was very polite in person.

I don't understand the negative reviews. I've had nothing but friendly professional service from Rod and company. I would recommend his services to anyone. I feel he goes out of his way to accommodate me.

They are extremely unprofessional. Took payment for services and parts ordered but 2 weeks past when they were supposed to complete the job they still haven't. Many calls and three messages later we still haven't heard from them. They wont return any calls. I would never use them again. At this Point we'll be lucky if we ever hear from them let alone get the job done or get our money back. DO NOT USE THIS COMPANY !!!!