Appliance Repair by Specialty Automotive Service & Repair in Bend, Oregon

They did great work on my vehicle and I have no qualms about the quality of their work. However, I was quoted about 220 for a serpentine belt replacement when they were already accessing that part of the engine for a main seal repair. When I pressed them on the cost of labor for the belt replacement they lowered the cost significantly realizing that their quote was doubling up on labor. This could have just been an honest mistake but the conversation I had regarding it with them just didn't sit right with me. So in summary.... they do good work, just don't be afraid to respectfully question their quotes for your own protection.

Go to this shop. This family owned business really cares about your concerns. I've used them four times since I bought my truck. They've been upfront and honest regarding issues and pricing. One project required some out of the box problem solving and it was completed well and at a fair price.

Christian and the rest of the staff here were amazing. They made a repair to my old Subaru which I drove to work where it later died. All it took was a phone call and they paid for a tow back at their own expense. They kept working on it until they found the root issue and then they fixed it flawlessly. During this process they kept me updated with phone calls and we're true to their word with their quote about timeline and price. When I picked up my car they showed me the broken part and explained why things happened the way they did. I liked seeing the evidence that they actually fixed something! And best of all, they did not try to sell me anything more than exactly what I came in there for.overall I had a great experience and will be going back.