Appliance Repair by Sprint Appliance Repair in Middletown, Ohio

Stay away at all costs! Especially, If they are assigned to service an appliance by your warranty company. If they are assigned, call your warranty provider and ask them to assign your repair to another company. We have been waiting for three months to have our fridge repaired and they still haven't been back to fix it. After initial appointment you will not hear back from them if by chance you get ahold of them their office manager Valerie will keep making excuses and tell you she will handle it. This is a of course a lie. Do yourself a favor and stay clear or you are in for a very disappointing experience.

They are supposedly a Sears provider for refrigerator repair. I had an extended warrantee with Sears that expired one month AFTER the appliance problem was reported to Sears?Sprint. They sent the technician on the wrong day for the first attempt, sent the wrong part the second attempt, and finally was to report to Sears that the part was unavailable and recommend a replacement. But even that recommendation was misfiled. Now Sears ha denied the claim altogether . Run from Sprint and Sears!

COMPLETELY INCOMPETENT - No way this place should be in business! My fridge stopped cooling which is almost always a compressor issue so I called them because by some miracle they were manufacturer certified for warranty replacement. When they came by my house to investigate my complaint the "repairman" told me my main control board was shot instead, that they'd order a new one, call me when it was in, and estimated maybe a week at most to replace. After not hearing from them for a week, I called several times, always getting voice mail, often but not always leaving messages but never heard back from them. I finally just ordered the main control board on my own, but after installing saw no difference. I finally called my fridge manufacturer and filed a formal complaint, and they got another company out to me within three days that ended up replacing - you'll never guess - the compressor - which fixed my problem. Do not call this company if you need anything fixed unless you enjoy wasting time and money.