Appliance Repair by At Your Site Repair Services in Avon, Ohio

When I discovered a fire under my dishwasher, I switched the breaker off to cut the power to my kitchen. I didn't know if the problem was just with the dishwasher or if it was a bigger issue with the way the kitchen was wired. I was eager to get the situation evaluated as quickly as possible. Bill Dietz was able to come to my home within just a few hours of my call. He assessed the problem, determined it was just the dishwasher, and made the repair. I was so happy to have a fully functional kitchen again in the very same day. I couldn't be more pleased; I highly recommend At Your Site Repair Services.

I don't normally write any reviews but this is the second time Bill has helped me out. I called 3 weeks ago to set up an appointment for him to come out to fix my broken washer that hasn't been draining. He suggested I try a number of things and to call back if they didn't work. Didn't charge for his professional advice. Tried his suggestions and they helped a bit but not completely. Then called again to set up an appointment. He came over immediately and diagnosed the issue but not something he would be able to fix. Suggested contacting manufacturer to see if washer was still under warranty. No charge for his time even though he came over. Super nice, trustworthy guy. Will recommend him to anyone in the area and will call again if we have other appliance issues. Thanks Bill!

Great prompt service! The washer was in pretty bad shape and rather than running up the tab, Bill told me straight out it would likely be cheaper to replace than repair our 15 year old machine. I appreciate his honesty and knowledge on other brands available and problems he's seen with them. Great job! Thanks for the prompt honest service. I highly recommend and if I could give more than 5 stars, I would!