Appliance Repair by TV & Appliance in Sanford, North Carolina

If I could do negative stars, I would! Terrible customer service. Not only that broken appliances were delivered to me, but damaged ones also. Along with all that, I spent 7 thousand dollars on floors. With that said, they were scratched to hell and back when they delivered the appliances with no dollie. Do not go through this guy.

these people are the worst. Stay away from this business. The refrigerator developed a problem it would not stay cold. I called them and they said they would be there at xyz time/date. Never showed, no phone call, nothing. This song and dance went on for two weeks. Finally came out 'fixed' it. Then two weeks later, the same problem occurred again. Called again and this time did not get a return call. Mind you, I was not rude, I did not cuss them out or anything of the sorts. I went out and bought a brand new one-should have done that from the beginning. If there were negative stars, this place would get them. STAY AWAY FROM THIS PLACE.

Avoid this company at all costs. It is the worst with which we've ever dealt that is not an exaggeration. We purchased a washer due to the convenient price. Upon installment, they damaged our wall. After installment and upon closer inspection, we noticed black mold and leaking, so we asked for a replacement part or replacement machine. It took approximately three weeks to try to resolve the issue, and I ended up having to contact the NC DOJ because they were unwilling to assist us. The company consistently avoided our calls and messages and was extremely inept at conflict resolution i.e. denying our concerns, failing to send us replacement part/machine pictures, and failing to agree on a delivery date.