Appliance Repair by HRDair in Holly Springs, North Carolina

HRD Air came out initially in August of 2018 and recommended that I get 2,600 worth of repairs due to AC not working and it leaking and caused damage to my roof. At that time, I paid almost 600 for Freon because the repair guy said it was low. Keep in mind, I've had companies say that before and never added Freon. Fast forward to May of 2019, my AC stopped working again. I reached out and complained considering I dropped almost 3K to have my AC repaired. One of the owners came and said it had nothing to do with the repairs they did and told me a part blew out and they needed to replace it and that my AC unit outside needed cleaning, which cost me an additional 560. He then said I needed Freon again after just having it added a year ago. I declined because that did not seem right to me. Today, I noticed my house was extremely hot and an area in my roof is leaking again. Unfortunately, I'm back to square one. This breaks my heart because I'm a single mom and have very limited funds, so when I run across companies that take advantage, it makes me lose hope in humanity and the overall integrity of people. It's like folks have no compassion nowadays and they're willing to capitalize on any situation to make a quick dollar. Makes me sick to my stomach.

This company is an excellent choice! They did a fantastic job of fixing my air conditioning unit. They were highly professional and honest. They answered all of my questions in a manner that I could understand. I found their work to be very detailed with prompt follow-up I recommended them to my family who were extremely satisfied also. I would definitely recommend hiring these guys. Very fairly priced!