Appliance Repair by Sunrise Appliance in Hickory, North Carolina

Needing new appliances for new house. Went to several Lowe's and 2 other appliance stores and received very little help or useful information. Sunrise staff extremely attentive and very professional. Received a very reasonable quote and expect place an order shortly.

WOW!...WOW!...WOW! Service After the Sale how incredibly refreshing! First, let me talk about Chuck in sales at Sunrise, he knows his products...all of them down to the last detail. I went in armed with a boat load of material having done a ton of homework myself of makes, models descriptions of 3 major appliances that we needed to purchase. Chuck took time with me, I had done my homework at the big box stores and I had price shopped, but I really wanted solid service AFTER the transaction. The delivery/installation men were top notch, they took tremendous care of my hard wood floors, cleaned up every bit of mess and trash, but MORE than anything else these delivery men KNEW about the product they were setting up. They gave me some great tips for both use and care. Every BIT as Competitive as ANY BIG BOX STORE and SERVICE BEAT BY A MILE by GOING THE EXTRA MILE!! My first venture out a Caramel Apple Cake with an sauteed apple glaze drizzle from scratch on my Convection oven by Samsung, Refrigerator by Samsung & Bosch Dishwasher all purchased from Chuck at Sunrise!

I recently purchased a new kitchen at Sunrise. Even though it was not one of the wonderful high end kitchens, that we all dream of, I was treated to the very best attention from my sales person Chuck. On the day of delivery there was an issue with the installation and the dishwasher itself. The quick and over the top response from Charlynn was beyond anything I could have expected! We all know things go wrong from time to time. It is how we respond that defines us. The price, service, quality and commitment to customer satisfaction at Sunrise is more than I could have asked for.