Appliance Repair by Kitchens by Countryside in Spencerport, New York

Be very aware of 5 star reviews positive, negative 0. This 'new' company and ownership are a far cry from the original Page. They will Sell You anything you can afford, or possibly not, and treat you very well at the point if sale. They will not however give a darn about you after the sale, this includes delivery issues that are certainly not your issue, but they will claim is not theirs either. Delivery dates not met, no phone call even though you have to be there to accept. The staff will literally treat you as if the problem is not theirs. Complete indifference. Find another vendor, for purchase and post.

The sales person "Jerry" was both knowledgeable and courteous in assisting us with the purchase of all new appliances for our kitchen remodel. He beat all competitors prices. However, the centralized warehouse and scheduling system used for delivery is problematic and not sensitive to any inconvenience to the customer. We purchased our appliances on 7-2-18 and were told that our appliances were in on 7-10-18. However as of 8-4-18 we are still without the stove and refrigerator because apparently the refrigerator that was in was delivered to another customer and they will not schedule delivery from the warehouse unless all items are in. We have had two confirmed delivery dates cancelled and still are cooking on a grill and living out of a cooler. Apparently the owner has gone on vacation and no decisions can be made until the owner returns. Delivery from the big box stores appears to be more reliable.