Appliance Repair by PC Pro Solution Inc. – Oneonta in Oneonta, New York

Absolute rip off. Horrible service and horrible people. Charged me 220 dollars to “fix” my phone, took him a week to do it. 2 months later my phone stops working again. Went to Itech in the mall and they did it for almost half the price and gave me a case. It only took him 15 minutes. DO NOT GO HERE

Extremely thorough and professional.

This is a terrible place ran by people who do not know what they are doing. I went in there to have my cracked screen fixed. They said it would take an hour so I said ok, came back after an hour still was not finished. Finally came back after 2 hours of waiting and it was "fixed", and the guy handed me the phone. I instantly noticed something was off because the saturation on the screen was all wrong. I asked the guy if he was sure he put the same screen that I had on before and he said yes. I thought that maybe I just wasn't used to having my screen not cracked so I went with it. After about 15 days of having the new screen, I noticed weird glitches but they went away and I did not think much about it. Then another 15 days went by my phone was not functioning. It is glitching a ton, has a dark corner, and part of my screen literally does not work. I can't send texts anymore now and can't use the phone without it going crazy. I went in to complain and kindly ask for them to fix it because I paid, and the guy working said my "7-day warranty" was over and that there is no way to prove it was their fault. I never dropped the phone when I got it back and was very careful with it. They clearly messed up and do not care about their customer's satisfaction. Do not go here, it is a sketchy place ran by a bunch of unprofessional idiots.