Appliance Repair by RTV Appliance Service in Farmingdale, New York

Had a Power Failure issue with my Frigidaire dishwasher. It was covered under warranty, and Frigidaire assigned RTV Appliance to take a look. They showed up to the appointment and inspected the dishwasher and right away said I needed a new control board. That these models through a design flaw always experience this issue. They said they would order the part and call me soon as they have it to schedule the repair appointment. After two weeks I followed up with them and they said it typically takes 7 to 10 business days. Ok, now its been 4 weeks and still no word from this company. Anyway, my electrician came by two weeks ago, and noticed an issue in my electrical panel that was affecting the dishwasher. Soon as he fixed the issue in the panel, the dishwasher was back to working as normal. Thanks for nothing RTV. I'll be sure to let Frigidaire know so not to use you guys for any future appliance repair needs.

Awful, awful, awful. No one answers the phone. No one. Ever. Scheduled two repairs. Waited all day twice. No show. No phone call. 23 unanswered complaints with the Better Business Bureau. TWENTY THREE. They have a rating of “F.” DO NOT USE!

I contacted a gentlemen about a fridge and stove, came in due time- there were issues with both pieces the fridge not being cold enough my food spoils and the temperature constantly rising the freezer section underneath ice pan water is dripping creating and ice spear, in the freezer- My oven doesn't heat up takes a very very long time to preheat. called monday March 2nd for someone to come service the following day March 3 no one showed up and I received zero called. Then tried again called Thursday March 5th for service on Friday March 6th no one showed up- very very horrible service, and I'm displeased with the service.