Appliance Repair by Payless Appliance Repair in Elmont, New York

Henry came to my home & did a great job fixing my refrigerator & microwave. He was polite, knowledgeable & extremely careful not to scratch my stainless steel appliances. I would highly recommend Henry for any appliance repairs.

We had a Bosch dishwasher that quit cleaning. We called payless repair, and David came out the next day. He looked at it, told me what was wrong, and what it would cost to fix. He went to get the part, fixed it, and it works fine. David was personal as well as professional. Well pleased.

PLEASE BEWARE. DO NOT USE! If you need appliance repair, please DO NOT GO WITH THEM. I called them to service a washing machine because they were close by Foolishly, I did not go with my usual, very reputable repair company because they are further out east and wouldn't be able to come for a couple of hours. The person I spoke to, the same one who came to my home, was named Henry. I was made aware on the phone that cost of the service call was 55...ok that's fair. After inspecting my washer for 2-3 minutes, he told me that he saw an oil leak and it needed a new transmission...fair enough. This is when things went totally downhill. Henry said I'd only had to pay 50 for the service call and that he'd call me the following day to tell me the price for the repair including parts and that he'd deduct the 50 service charge. No call for the next 2 days from Henry, so I call him at 11:30 on the 3rd day and he answers sounding like he just woke up, and very uninterested. He said he'd call me by the end of the day and no call again, and no follow up after several attempts. Basically he made an easy 50. BTW, had someone else look at my machine, and there was no oil leak. I've never had a worse experience with any service company...but came away with a valuable learning experience. Henry, if business was that bad, I would have given you the 50 instead of being deceived for it. Maybe if they provided half way decent service, business would be better. I could have cancelled payment, but didn't. I wish you use it for something good. All the best to you anyway.