Appliance Repair by Mack Retail – Camera & Video Service in Springfield Township, New Jersey

Awesome attention! The Mirror of my camera a7 was extremely dirty. The staff helped me to clean it up and now it is perfect again. Thank you so much I am so happy I brought my camera to you

I would give negative stars if I was able to. DO NOT TRUST THIS PACK OF LIARS! I sent my laptop into them for repairs in September and when I got it back in October, they cracked the back base with a Flathead screwdriver and then tried to blame the crack on me that was not there when I sent it back in the second time! I shipped it back to them a few months later to fix the fan, processor, graphics card and WiFi card because the unit was overheating badly along with acting sluggishly when I did anything on it. They tried to force me to take a reimbursement, gave me the run around, lied to me several times Kathleen, claimed that the problem was from software issues when it was not, did not re seat the face plate around the keyboard properly, ate over my laptop while working on it, left visible gouges from prying the face plate off with a flat head screwdriver and to top it all off, they tried to pry the speaker grill off! Words cannot begin to describe how infuriated and disgusted I am about how they damaged my laptop, expected me to believe their lies without asking questions and tried to blame me for their clueless along with dense techs not knowing what they are doing when I spotted their sickeningly amateur screw ups and called them on it! You are better off getting a warranty through Square Trade, they are competent!

Terrible customer service!!! I was constantly given the go around about warranty inquiries. I do not recommend.