Appliance Repair by Proulx Oil & Propane in Newmarket, New Hampshire

Came home from vacation to a cold house. Checked tanks that were empty. Called emergency service and was immediately called back by Stacy. Set up for delivery that evening as it was a Sunday. Angel arrived, did a safety check and filled our tanks. The whole experience was excellent after a tiring day of flying...thank you for the great service.

It's a shame because this used to be a reliable family business that I've used for many years. I don't know if it's new management or what, but customer service has tanked no pun intended. It takes forever to get a request fulfilled, you get no apology when they forget to come even though you have proof of your request, and the last straw, filling my tank when I requested only 150 gallons. I got ZERO response from customer service when I contacted them about this mistake. I will be changing companies immediately. If you're looking for a fuel provider, don't go here.

Didnt really like them when I jad them on my lcondo complex, and aftet letting my tank run down and wanting to charge me 100 for a leak check Im discontinuing usong them as a provider.... Mainly because they identified my tanks meter as defective and left it that way for months without saying a thing.