Appliance Repair by AGS Services, Inc. in Henniker, New Hampshire

Saturday night call for gas leak at home. Technician arrived quickly, repaired the leak, and was friendly and knowledgeable. Also advised me on how to repair a broken circulator pump. Very professional.

Thinking of having AGS do work in your home? Let me review the plumbing/HVAC work they did in our new house in 2005: 1. They installed two older Lennox A/C systems that used R-22, knowing it would be banned within the next few years. The Lennox rep thought they were older systems they had lying around their warehouse. Owner Ken Jaeger told me not to worry, people in NH don't use A/C very often anyway; 2. They installed a small, inferior well tank and incorrect well pump that needed to be replaced; 3. They installed a Rinnai tankless water heater that was replaced this month that the installer said was older than the time it was originally installed, another warehouse lay-around; 4. They placed the Rinnai at the furthest point away from where the water was needed. Nothing like waiting 10 minutes to take a shower; 5. They incorrectly installed outdoor sillcocks, one which was angled into the basement that later froze and burst, another where they compromised the integrity of a parallam by notching it; 6. They placed the boiler on wood rather than a raised concrete or block pad; 7. They vented the boiler exhaust and intake so close to each other that the PVC pipe started to melt. The foam they used also started to burn. Three contractors told us we were very lucky a major fire didn't break out in the cavity. All this was done to maximize their profit margin and/or because they didn't know what they were doing.You had better watch them closely, ask lots of questions, and check out the equipment they sell you - that's if you want to take a chance.