Sears Appliance Repair Ratings
About Sears Appliance Repair
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Sears Appliance Repair Working Hours & Phone & Addresses
 | Address: | 1 Chesterfield Mall, Chesterfield, MO 63017, United States |
| Phone: | 13142666722 | |
| Website: | searshomeservices.com/locations/appliance-repair/mo-chesterfield/1-chesterfield-mall | |
| Working Hours: | Sunday: 9AM-10PM Monday: 9AM-10PM Tuesday: 9AM-10PM Wednesday: 9AM-10PM Thursday: 9AM-10PM Friday: 9AM-10PM Saturday: 9AM-10PM |
| Latest Testimonials | |
| Jim Kimmel | The repair itself and Roger, the repair man, were great. My problem was the absolute CLUSTER of Sears offshore customer service. To make a long story short, I got more texts from Sears than I do from my wife. "Your service is scheduled..." Then, after arranging to work from home, I get a text at 12:34, 26 minutes before the arrival window opens, saying "your service has been cancelled." No call, no explanation. So I called and had a difficult time understanding the person but got it reset for Monday morning. Having the extended warranty, I asked if that included cleaning/routine service. It does, they said, but would require a different tech the same day, but in a different arrival window. So, repair guy from 9-1; maintenance guy 12-4. I called at 1:15 having not heard from anyone and, again struggling to understand, learned that my appointment window was now 1:30 to 2:30 which I would not have known had I not called. Roger arrived, was very good, and I explained to him about the different techs/different windows. He said "that's dumb. I got both assignments." I would insert a blank-face smiley here if I had one. Finally, as an aside, when I clicked the link in the text, it said "Cleaning and maintenance available. Ask your tech AT THE TIME OF THE SERVICE CALL." Again...for the most part I love the washer and dryer, and Roger was great. Sears service was the source of all my frustration. |
| brenda sutter | after 2 cancellations on Sears part, and 3 different attempts, my washer is finally repaired and working great. The first repairman came out, inspected the washer, ordered parts, then came back and looking at the parts said"I think they sent the wrong parts". He gave me the impression that he didnt really know what he was doing and he actually damaged the washer by prying the lid off with a rounded screwdriver, which chipped the paint and dented the lid. The last repairman was awesome. He was very personable, very professional, and very helpful. He got the job done. thank you Donald for your knowledge and experience!! |