Appliance Repair by Dey Distributing in Coon Rapids, Minnesota

Extremely poor customer service!!! They are happy to take your money as long as it requires minimal effort on their part. So easy to find appliance parts on the internet, my recommendation is to spend your money someplace else.

Super happy with the knowledgeable employee especially with her words of encouragement. Not everyday you get the confidence to open up an appliance and to replace a part. There is a huge benefit to a public facing store like this as a 31 gamble that my furnace was broken because of a part and I can buy it today versus waiting for an online retailer.

Unbelievable I bought a 139 gasket for my home washing machine 2 months ago, which was 80 on Amazon. I went in today with the unopened box and the receipt In which case the store clerk and the manager told me they would not return the item because it has been over 45 days, not only that they would not even give me store credit. The excuse was the computer would not let them do it. I have been coming here for my business and home for years along with referring my customers here. I will never refer or do business with this company again. In this day and age where customer service is one thing that you can do to separate yourself from the competition you have failed. Especially when your competitors are willing to do so for a much cheaper price.