Appliance Repair by Alves Fuels in Ludlow, Massachusetts

Called in the morning for a plumbing issue. The receptionist was very nice but didn't seem to understand the issues we were having. She transferred us to a manager and he was able to get an appointment setup for the following day. If this was a crisis we would've been in trouble but we were able to get by for the additional day. The plumber showed up during the time window estimated and got the job done. Rates are about average. Would recommend.

I have been a customer for over 9 years. I have used Alves Energy for all my heating, cooling, plumbing repairs and fuel needs. Their service is always prompt and fairly priced. There is always someone available to take your call, and in serious situations a technician communicates with you with-in a reasonable time. Being an owner of several properties its very important to have good reliable, knowledgeable people who you can trust to assist you with your problems. I have especially appreciated them in several emergency situations that required an immediate response. I have had hot water tanks installed, boilers replaced, boilers repaired, AC units repaired, sewer lines repaired, toilets repaired, faucets replaced, and other general plumbing needs, etc...All their service personnel including the owner are hands on and very knowledgeable, friendly and fair. I sincerely appreciate all they have done for me over the last 9 years and look forward to them being my service provider for years to come. I highly recommend this company to anyone!

The whole crew from the planners to the great guys who installed our ac/Heating systems were top notch and professional! They answered any question you had and were polite.