Universal Electronics Inc Ratings
About Universal Electronics Inc
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Universal Electronics Inc Working Hours & Phone & Addresses
 | Address: | 10600 Macarthur Blvd, Potomac, MD 20854, United States |
| Phone: | 13012999091 | |
| Website: | universalelectronicsinc.com/ | |
| Working Hours: | Sunday: Closed Monday: 9AM-7:30PM Tuesday: 9AM-7:30PM Wednesday: 9AM-7:30PM Thursday: 9AM-7:30PM Friday: 9AM-7:30PM Saturday: 10:30AM-5PM |
| Latest Testimonials | |
| Pablo Bautista | After reading some of the reviews, I had some hope for getting my tv fixed. Ali was fast and gave me a call as soon as I submitted the ticket online. He said it would cost him 50 for him to come out and to look at the tv. He came and looked at the TV and said he had to take it back to the shop. Before he left I gave him the 50. I then had ask him if I had to pay anything else when he took the TV. He said if he wasn't able to fix the TV then there would be NO CHARGE. If he was able to fix the TV then of course I would pay something. He took the TV on a Friday and said he should have an answer by Monday. He didn't call nor text me about the TV over the weekend. I started to get worried because he said by Monday he'd have an update. I texted him on Monday to see if he was able to fix the TV or if it was a total loss. That's when he called me and said it was done for. Nothing he could do to get it fixed. At this point I just wanted to get the TV back and take it else where. He said he was going to let me know when he'd bring it back. I waited 2 days later and still heard nothing from him. It was Thursday 6 days later when I texted him again to see when would I have an ETA for the arrival of the tv. I ended up getting my tv back that same Saturday. It took 8 days for the TV to come back when he told me he should have it fixed by Monday. I was very upset, and what got me more upset was when he came to drop it off, he was making comments about how he still should've charged me for just taking the TV from me and checking it out. I felt all types of mixed emotions. Cause I had asked him if there would be any extra charges when he came to pick up the TV. and he said WE DONT CHARGE IF WE DONT FIX THE TV. SO for him to make that comment when he dropped off the tv 8 days later, got me very mad. I shouldn't have used this company. It was a waste of 50 and time. |
| A Z | My mom's TV was not powering on with “clicks” every time we pressed the power button. Ali came in, troubleshooted the problem and gave us our options. We decided to repair the TV, and Ali did the repair the same day. His work was professional. I would highly recommend this small business. |