Appliance Repair by Hancock Drain Services Inc in Walton, Kentucky

Charged 245 for a service that didn't even fix the problem. Very rude and I feel that he knew he screwed us over just two days before Christmas. If you're looking for a decent-honest plumber I wouldn't go with these guys!

Set an appointment to have a drain cleaned and camera run through our pipes underground. I called and was told he was never told a name wanted to come by Thursday. I called and texted the number asking for an ETA and got no call back or response on Thursday. No call, no show. Sounds like I'm not the only one who's had this issue. Go with Jolly Plumbing, better reviews and VERY organized.

Wow, I am so glad you all all great experiences. Mine was to total opposite. They came and fixed a clogged drain and told me my washer sink was cracked and buy a new one and they would install. I called and called and called I counted, 14 times left messages and when I did talk to them, we would set a time and they would not show. At one point, he actually hung up on me and when I called back he said he was too busy and would get to me when he could. That was 3 weeks ago, havent heard a word. I obviously found someone else to do the job. But a very frustrating experience. I do not recommend!